Introduction

Here at Childhealthy Pages Ltd, we take the privacy of our users very seriously.  This notice explains what information we are collecting about you, and how we use it.  It also gives you some details about the rights you have around your information, and how long we keep your details. 

If you have any questions about anything in this notice, please contact info@childhealthypages.com

Who we are

We are Childhealthy Pages Ltd.  Our registered name and address is Childhealthy Pages Ltd, 7 Lindum Terrace, Lincoln, Lincolnshire, England, LN2 5RP, and our company number is 14680160.  Where you see the words “we” or “us” in the following notice, we mean Childhealthy Pages Ltd. 

What do we collect?

If you are an individual or organisation registering for a listing, we collect your name, photograph, email address, phone number, log in credentials (email and password), description of business and location.  All of this information will be provided by you as part of the registration process. 

We do not collect information if you are a member of the public searching the listings.

We do not collect information about you from third parties. 

Why do we collect this information?

If you are registering a listing, we will use your name, photograph, email address, phone number description of business and location to market your services in the directory.

The log in information is collected so that you can maintain an account with us.

We may also need this information to correspond with you, or others on your behalf, for the purposes of dealing with any feedback or complaints that may arise.

What is the legal basis for this?

The legal basis that we rely on when you register and become part of the online director is legitimate interests.  It is our legitimate interest to create a directory that enables parents to find trusted health professionals for their children. It is also your legitimate interest in being marketed as a trusted provider of children’s services.

Where we are using your information for the purposes of dealing with feedback or complaints, this is a legitimate interest of ours to ensure that we are providing a high level of service.

Who has access to the data?

We will share your personal data with third parties where required by law, where it is necessary to administer the working relationship with you or where we have another legitimate interest in doing so.

If ever in the future, we are considering restructuring Childhealthy Pages Ltd we may share your information with the other parties involved and with the relevant professional advisors.  This is for our legitimate interests in making sure that potential buyers and partners have the information that they need about the business.

We may also share your personal data with third parties if we have a legal obligation to do so or for the purposes of fraud protection and credit risk reduction.

Sometimes we will use third party service providers who act on our behalf such as IT services providers, or other professional advisors.  Where it is necessary to do so, we may need to share your information with them, so that they can carry out the services we have requested.

Overseas Transfers

We do not routinely transfer information outside of the UK, and our servers are currently based in the UK.

How long do we keep the information?

We keep the information that you provide for as long as you have an account with us, so that you can log on at any time and alter you listing.  By deleting your account, we will also delete your information, unless we have a legal obligation to keep it, or we are in the process of resolving an issue and your information is relevant to that. 

Your rights

You have various rights in relation to your information, including:

• the right to access the information we hold;
• the right to request rectification or erasure of the information that we hold;
• the right to request that we restrict what we are doing with your information;
• the right to object to what we are doing; and
• the right to request your information in a portable format.

Please note that some of these rights may not apply to the information that we hold about you, and we may need to collect some form of proof of identity before acting on your request.

If you would like to exercise any of these rights, or have any other questions about this notice, please contact info@childhealthypages.com

You also have the right to make a complaint to the Information Commissioner’s Office about how we use your information, although we would ask that you get in touch with us first in order that we can try to put things rights.  How to contact the Information Commissioner’s Office can be found at https://ico.org.uk/concerns/

Schedule 1          Cookie Banner

We use cookies to improve your website experience and to make our website better. This includes using analytics cookies, which help us understand how people use our website.   You can read more about the cookies we use by clicking here [• link to cookie policy].  With the exception of certain exempt cookies that are needed to make our website work, you can choose which cookies are set. 

[• Accept all optional cookies] [• Reject all optional cookies] [•Choose which cookies are set]

Schedule 2          Cookie Policy

• Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
• A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
• We use the following cookies:
  • Strictly necessary cookies. These are cookies that are required for the operation of our website.  They include, for example, cookies that enable you to log in.  These are set whether or not you give consent to cookies. The cookies described in paragraphs 1.3.2 to 1.3.3Error! Reference source not found. below are referred to as optional cookies.
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it.  This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website.  This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
• You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

• Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies:

• Hospitals, clinics or third parties listed in the directory.

To deactivate the use of third party advertising cookies, you may visit the consumer page to manage the use of these types of cookies [• include link to consent management solution]].

• You can choose which analytical and functionality cookies we can set by clicking on the button(s):
  • Strictly essential cookies ON/OFF
  • Analytical or performance cookies ON/OFF
  • Functionality cookies ON/OFF
• If you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.